FAQs

Print Shop

Bring home the wondrous beauty of Hawai'i and beyond with a professional fine art print from award-winning photographer and cinematographer Connor Trimble.

Giclée is a term used to describe a high-quality fine art print produced with an inkjet printer. This process of producing fine art prints allows for increased color accuracy and use of archival media (i.e. acid-free paper, archival coated canvas) and inks to ensure the artwork can be enjoyed for many years!

It depends on the print you are interested in! Please email us at aloha@connortrimble.com with the title of the print and your requested size in inches. Please note that additional fees may apply for custom sizing.

Connor will be releasing new prints throughout the year but if you are dying to get a piece of artwork before a release, please email us at aloha@connortrimble.com with a screenshot of the image and size you are interested in. Please note additional fees will apply.

Prints are made by order and can take 1-2 weeks for production, plus additional time for shipping. You will receive shipping confirmation with tracking as soon as your order ships.

The best way to keep your print in good condition is to frame it. Matted prints are standard sizes and should be able to fit in most frames you can find at a local retail store like Target or IKEA. For giclée paper prints, we recommend working with a local frame shop to ensure your print is framed with care and to your liking.

Shipping

All Connor Trimble prints are available for shipping in North America and internationally.

We ship worldwide! You can order directly through our website and shipping costs will be calculated during checkout. 

International customers are responsible for the payment of any duties or customs taxes beyond standard shipping charges. These additional charges are not included in the Connor Trimble website charges, rather they may be collected from you at the time of delivery if your country has such charges. Customers who refuse to receive international orders will not be refunded the original shipping fee, and will be responsible for an additional fee to cover shipping and customs costs to return the product. We recommend you contact your country's customs office in advance for an estimate of fees before placing your order if you have any questions.

Damaged or defective products will be replaced with the same or comparable items. Please contact us at aloha@connortrimble.com within 3 days of receiving your order and attach pictures and/or a detailed description of the damage. We will review it and begin processing a replacement right away.

Ship times vary based on your destination. Once you've placed an order, please refer to your order tracking information for the most up-to-date shipment status.

Returns and exchanges

Connor stands behind his work and is committed to great customer satisfaction. 

If you are unhappy with your order for any reason, please contact us within 30 days for a refund in the form of online store credit. No returns or exchanges will be accepted after 30 days. Shipping costs will not be refunded. 

Other commonly asked questions

Connor appreciates your support and is excited to "Share the Stoke" with you through his work!

Yes! You can book Connor and his team to document your special celebration through his company, Sea To Sky Weddings. Click here to learn more.

For inquiries and availability, please contact aloha@connortrimble.com

For licensing inquiries, please contact aloha@thesuncollectivehi.com